Return & Refund Policy β Canada
Return & Refund Policy (Canada)
Weβll gladly take any unsatisfied item back within 30 days of the purchase date. Items must be unworn, unaltered, with tags attached. A copy of your receipt is required. Eligible returns will be credited to your original form of payment.
You have the option to purchase a return label from us (or ship using your preferred carrier). Please contact us at info@emensuits.com or call +1-833-932-3183.
Canadian customers are responsible for return shipping costs and any applicable customs/duties. Duties/taxes originally paid cannot be refunded.
CLICK HERE TO START YOUR RETURN
Step-by-Step Return Instructions (Canada)
Email: Email info@emensuits.com with your order number and reason for the return. We will reply with detailed return instructions.
Ship: Ship the item back to us in its original, unused condition with original tags, hanger, and bag within 30 days of the purchase date for a refund. Include the original receipt or a copy inside the package. For suits/walking suits, return all pieces (blazer, pants, vest, accessories). Use a no-signature-required service. Emensuits is not responsible for returns sent to any other address or for items damaged or lost in transit.
Refund: Refunds are processed within 5 business days of receiving your return, sent to the original source of payment. Shipping charges are non-refundable. Items delivered without tags attached will receive store credit instead of refund. Final sale items cannot be returned.
Returned-to-sender or refused packages will be processed as returns; you will receive your refund minus the initial shipping charge.
Contact Us
Email: info@emensuits.com
Phone: +1-833-932-3183