Shipping Policy
ORDER VALUE | SHIPPING METHOD | COST | PROCESSING TIME | ESTIMATED TIME IN TRANSIT |
Under $99 | Economy | $10 | 1-3 Business Days | 5-7 Days |
Over $99 | UPS / Fed Ex Ground | $0 | 1-2 Business Days | 5-7 Days |
Any Order Size | UPS / Fed Ex Express | $19 | 1 Business Day | 3-4 Business Days |
Any Order Size | UPS / Fed Ex 2 Day Air | $29 | 1 Business Day | 2-3 Business Days |
Any Order Size | UPS / Fed Ex Overnight | $59 | 1 Business Day | 1-2 Business Days |
* UPS Ground is NOT considered as a guaranteed express shipping option.
* Express orders placed before 11 am EST are shipped on the same day.
* Free standard shipping on your order of $120 or more to the contiguous United States
* Please note that a "business day" is Monday through Friday, excluding all federal holidays.
* According to "UPS Terms and Conditions of Air Service", the service guarantee does not apply to UPS Air Services shipments which are delayed due to causes beyond UPS's control including, but not limited to weather phenomena, and natural disasters.
* Need it ASAP? In the event that you need an order shipped out today, call us at 1-833-932-3183
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ORDER PROCESSING
Expedited Shipping takes up to 1 business day to process & ship out the package.
Standard shipping takes up to 2 business days to process & ship out the package.
Express orders placed before 11 am EST are shipped on the same day.
Shipping days are Monday through Friday, holiday orders will process on business days. No weekend delivery or shipping. All weekend orders will be processed on the following Monday/business day.
RETURN & REFUSE PACKAGE
The refund process will take within 5 business days from the date your return package is delivered.
Your package might be returned to the sender if UPS/USPS cannot complete delivery or if delivery is refused. Under those circumstances, the customer may contact us for re-shipping or refund. Please note, that shipping is a non-refundable service and we will deduct the return shipping from your refund.
YOUR SHIPPING ADDRESS
We ship to PO BOX and overseas locations with USPS. Customers must complete a correct U.S. shipping address with APT#, SUITE#, UNIT#, SPACE#, BUILDING#, etc. for delivering your orders.
Please be advised to place an order as early as possible for national holidays shopping, wedding, prom, graduation, etc.
INTERNATIONAL ORDER
We do accept international orders and please go to product checkout page for real-time shipping fee.
TERMS & CONDITIONS FOR INTERNATIONAL ORDER
We can't guarantee that your shipment won't be delayed with your country's Customs Office. Unfortunately, it may happen every once in a while which we cannot control, however, we'll do our best to assist if the situation occurs.
EXPRESS SHIPPING RATE
Your order will be charged a calculated rate for express shipping depending on our policy. Your order might arrive at a different time with multiple packages from our vendors. We will provide you with each tracking # for multiple shipments. When you check out, you will be able to select exactly how much you are being charged for your order. For assistance with your shipping questions, please email us at info@emensuits.com
SHIPPING DISCLAIMER
Once the order leaves Emensuits facilities, Emensuits group has no control and holds no responsibility for lost, held, mis-delivered, delayed or damaged packages. However, Emensuits will be glad to provide with any related information so the customer will contact corresponding carriers.