Return & Refund Policy
We provide 30 Days from purchase date hassle-free exchange guarantee. Just let us know which style/size you would exchange to. The exchange will be shipped within 3 business days after receiving the return.
You have the option to purchase a return label from us. Please contact us at 844-650-3963.
We’ll gladly take any unsatisfied item back within 30 days of the purchase date. Just be sure you have not worn or altered it. Attached tags and a copy of the receipt will be needed. Eligible returns will be credited to your original form of payment.
You have the option to purchase a return label from us. Please contact us at 888-909-0748.
Step-by-step Return Instruction
Step 1 - Email
Email firstname.lastname@example.org with your Order Number and reason for the return. We will reply with the return instruction details by email.
Step 2 - Ship
Ship the item back to us in its original, unused condition with its original tags attached, hanger, and bag within 30 days of the purchase date for a refund.
- The original receipt or a copy inside the package is required.
- For any returns of a suit/walking suit, customer need to return all blazer, pants, vest and accessories if any.
- No signature required service is accepted at the return center.
- Emensuits is not responsible for any return(s) sent to any other address or item damaged or lost in the returns process.
- If you accidentally send the wrong item to us for return, please contact us as soon as possible. We cannot guarantee your item will be found and returned, and no compensation is provided.
Step 3 - Refund
- Refunds are processed within 5 business days of receiving your return. All refunds are sent directly back to the original source of payment.
- We reserve the right to refund base on the return items condition. We will email your refund details. Shipping is a service and it is non-refundable.
- No restocking fees
- Any items/returns delivered to us with tags removed will not be refunded and store credit will be offered.
- Return shipping is NOT covered.
- FINAL SALE items CANNOT be accepted for return of credit or refund.
* Returned to sender or refused packages will be processed as return. You will receive your refund minus the initial shipping charge.
CONTACT US / EMAIL
Please feel free to contact Emensuits team for your return.