Return & Refund Policy

At Emensuits, we want you to be fully satisfied with your purchase. If something doesn’t fit or feel right, we’re here to help with simple returns and exchanges.

Quick Overview

• Exchanges: within 30 days from the purchase date
  

• Returns for refund: within 60 days from the purchase date
  

• Condition: unworn, unaltered, with all original tags, hanger, and bag
  

• Refund method: original form of payment
  

• Return shipping: not covered (you can purchase a return label from us)
  

• Final sale items: not eligiblefor return, refund, or store credit
  

Exchange Policy

We offer a 30‑day hassle‑free exchange guarantee from the purchase date.
Just let us know which style and/or size you’d like to exchange for.

Once we receive your original item, your exchange will be shipped within 3 business days.

Return labels for exchanges
You have the option to purchase a return label from us.
Please contact us at 1-833-932-3183 (Se habla español) for assistance.

Return Policy

If you’re not completely satisfied, we’ll gladly accept returns within 60 days of the purchase date.

To qualify for a refund:

• Item must be unworn, unaltered, and in original, unused condition
  

• All original tags, hanger, and bag must be included
  

• A receipt or order confirmationis required
  

Eligible returns will be credited to your original form of payment.

You also have the option to purchase a return label from us.
Please contact us at 1-833-932-3183 (Se habla español) if you’d like us to provide one.

CLICK HERE TO START YOUR RETURN

How to Return an Item

Step 1 – Email Us

Email info@emensuits.com with:

• Your Order Number
  

• The item(s) you’d like to return or exchange
  

• The reason for the return
  

We’ll reply with detailed return instructions by email.

Step 2 – Ship Your Item

Ship the item back to us within 60 days of the purchase date in its original, unused condition, with all tags attached, including the hanger and bag.

Please make sure:

• The original receipt or a copy is included inside the package.
  

• For any suit or walking suit, you return the blazer, pants, vest, and any included accessories.
  

• You do not choose a shipping option that requires a signature; our return center cannot sign for packages.
  

• Emensuits is not responsible for any return(s) sent to the wrong address or for items damaged or lost in the return process.
  

• If you accidentally send the wrong item back to us, please contact us as soon as possible. We cannot guarantee your item will be found and returned, and no compensation is provided for such items.
  
  

Step 3 – Refund

• Refunds are processed within 5 business days of receiving your return.
  

• All refunds are sent directly back to the original source of payment.
  

• We reserve the right to adjust or deny a refund based on the condition of the returned item(s). We will email you your refund details.
  

• Shipping is a service and is non‑refundable.
  

• No restocking fees.
  

• Any items/returns delivered to us with tags removed will not be refunded; instead, store credit will be offered.
  

• Return shipping is NOT coveredby Emensuits.
  

• FINAL SALE items CANNOT be accepted for return, refund, or store credit.
  

• Returned‑to‑sender or refused packages will be processed as a return. You will receive your refund minus the initial shipping charge.
  
  

Contact Us

Have questions about a return or exchange? Our team is happy to help.

Email: info@emensuits.com

Phone: 1-833-932-3183 (Se habla español)